Thank you for visiting and shopping at Aura California. The following are the terms and conditions that constitute our Shipping Policy.

Complimentary Shipping

Complimentary shipping is only available for orders placed in the U.S. for domestic delivery. Please allow 3-5 business days to receive your items. Items ordered together may not always ship together. Items not included are Aura California Merch; T-Shirts, Totes, and Mugs.

Domestic Shipping Policy

Shipment processing time - all orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

We may change your selected shipping method, if we find a faster alternative for you to receive your order.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses.
Aura California ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Aura California is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Aura California is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.