Shipping policy
Last updated: November 4, 2026
Thank you for shopping with Aura California. Here is how we ship your order.
Free Standard Shipping in the U.S.
Every order of $100 or more shipped within the United States ships free by standard delivery, typically 3–5 business days in transit once your order ships. Orders under $100 ship at the rate shown at checkout.
Expedited Delivery
Need it sooner? 2-day and overnight delivery are available at checkout for an additional charge, calculated by the carrier based on your address. Overnight delivery is available within the continental United States.
Processing Time
Each knife is inspected and prepared by hand. Orders ship within 3–5 business days, depending on availability. We do not ship or deliver on weekends or holidays. If your order will be significantly delayed, we will contact you by email or phone. Items ordered together may occasionally ship separately.
International Shipping
We ship to many countries worldwide. International shipping rates are calculated at checkout based on your destination and the carrier service you choose. Customs duties, import taxes, and other fees charged by your country are the responsibility of the customer and are not included in the price or shipping charge.
If you are shipping to a U.S. territory, a P.O. box, or an APO/FPO/DPO address, please contact us before placing your order so we can confirm delivery options.
Order Tracking
You will receive a shipment confirmation email with your tracking number once your order ships. Tracking is usually active within 24 hours.
Damaged or Lost Shipments
Please inspect your order when it arrives. If your package arrives damaged or does not arrive, contact us at support@auracalifornia.com and keep all packaging and materials, as the carrier may require them to process a claim.
Questions
Email support@auracalifornia.com or call (858) 245-7119.